GETTING INFORMATION: The public library and its resources; the Internet: Key search engines; social networking; protecting yourself online; information overload

DOCUMENTS AND PAPERS: Documents you might need and how to get them: Birth certificate, photo ID, social security card, and others; protecting your identity

HOUSING AND UTILITIES: Shelters and other temporary housing; renting basics; assistance with housing costs; utilities (heating and cooling, phone, TV, water); getting essential furniture and equipment

TRANSPORTATION AND TRAVEL: Local and long distance public transportation; personal transportation: bicycles; buying or renting a vehicle; insurance; licenses

MAIL AND PACKAGES: Post office boxes: Mailing options, packages, money orders: UPS, FedEx